Each cleaning includes disinfection of treatment rooms, restrooms, floors, waiting areas, and high-touch surfaces. We follow clinical-grade cleaning standards using EPA-approved disinfectants and OSHA-safe procedures.
Yes — you can increase or decrease your cleaning frequency anytime. Changes take effect at the start of your next billing cycle.
You’ll get a full trial cleaning before any charge. Your card will only be billed 48 hours after the trial, unless you cancel beforehand.
You can cancel anytime with no penalties or hidden fees. Your subscription simply ends at the close of your current billing period.
We currently serve outpatient clinics across the Greater Seattle area, including nearby suburbs. If you’re outside this region, join our waitlist to get notified when we expand to your area.
Yes — every TrueTidy cleaner is OSHA-trained and HIPAA-aware, following strict healthcare cleaning protocols. We use only EPA-approved disinfectants safe for patient care spaces.
We assign a dedicated cleaning team to your clinic for every visit. If a staff member changes, our internal system ensures a smooth transition without disruption.
Yes — all cleaning supplies, disinfectants, and tools are provided by TrueTidy. We use professional-grade materials that meet healthcare standards.
You can request an add-on visit anytime. Just call us at (425) 610-8701 or reply to your confirmation email — we’ll do our best to accommodate you quickly.
After your 48-hours trial window, your card is automatically billed for the plan you selected. Future cleanings recur on the same schedule each month, with the flexibility to pause or cancel anytime.
Each visit includes surface disinfection, restroom sanitation, floor cleaning, and trash disposal — tailored for outpatient healthcare facilities.
Yes, you can upgrade or reduce your cleaning frequency anytime. Adjustments apply to your next billing cycle.
You can cancel anytime with no penalty. Your plan remains active until the end of your billing month.
